PRIVACY POLICY

This Privacy Policy explains how EB Sports/Earthbound, Inc. collects, uses and discloses personal information about our tour participants and visitors to our website at www.ebsports.com and www.resflash.com.

COLLECTION OF PERSONAL INFORMATION

Information collected directly from you: We may collect personal information directly from you, for example through a webform, during reservation, while making a reservation, while setting up an account with us or when you contact us for customer support. Personal information we collect directly from you may include first and last name, address, email address and phone number.

Information collected from your device: Our website may use technologies such as cookies and other similar technologies to automatically collect certain information from your device including, for example, your IP address, date and time of your visit, browser and operating system information, referring website address, and other information about how you interact with the website.

Why we collect this data: This information may be utilized to send email or text messages for processes such as sending receipts, details of your services purchased and/or critical updates required for you to properly receive and utilize our services (eg. hotel reservations, information on charter flights) or for us to perform the services that you have purchased.

Sharing your data: We may share collected data with third party vendors as is required in the performance of your services that you have purchased (eg. for hotel reservations or credit card processing).

Please note: We do not sell any collected mobile information with third parties or affiliates for marketing/promotional purposes.

International transfer of data: We do not transfer any collected data internationally.

YOUR RIGHTS FOR YOUR PERSONAL DATA

Generally your rights, subject to local data privacy regulations, may include your right to the Personal Data collected on our reservation system, your right to have incomplete or inaccurate Personal Data to be rectified, your right to have your Personal Data deleted from our records unless such data must be retained to comply with legal obligations, your right to restrict the processing of your Personal Data under certain circumstances and to obtain your Personal Data in an electronic format.

Further, you have a right to opt out of having your Personal Data shared to third parties outside of utilizing this data to perform services that would be reasonably expected by you.

You have the right to object to our usage of your Personal Data, file an appeal based on any of our responses and file a complaint to local data protection authorities.

If you have consented to our use of your Personal Data, you have the right to withdraw your consent at any time by opting out from receiving text messages from us.

Acting on your rights: You may exercise any of these rights above by contacting us, utilizing our contact information at the bottom of this page.

Opting in
A mobile user generally opts in by entering a phone number online on our website and clicking the Opt-In checkbox.

Opting out
EB Sports' SMS third-party service provider gives you the ability to opt out of the service for any reason. You can opt out by texting “STOP”. We reserve the right to send you certain e-mail communications relating to our services, such as receipts, description of purchased services and service instructions (eg. hotel reservations and directions on how to check-in), without offering you the opportunity to opt-out of receiving them.

COMPANY CONTACT INFORMATION

Questions or concerns?
If you have any additional questions regarding this Policy, please feel free to contact us at:
1-800-643-2695 or via email at tourquestions@ebsports.com.
Or write to us at: EB Sports, 6300 Powers Ferry Rd., Bldg. 600, Ste. 125, Atlanta, GA 30339